Terms & Condition

Effective Date: 07/23/2026
Last Updated: 07/23/2026

Welcome to Kadumé. These Terms & Conditions (“Terms”) govern your access to and use of www.kadume.com (“Website”), operated by Kadume Fragrance (OPC) Private Limited (“Kadumé”, “we”, “our”, or “us”).

By accessing or using this Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

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1. Company Information

Kadume Fragrance (OPC) Private Limited
Website: https://www.kadume.com
Email: support@kadume.com

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2. Eligibility

By using this Website, you represent and warrant that:

* You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
* The information you provide is accurate, complete, and up to date.
* You are legally capable of entering into a binding contract under applicable law.

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3. Products

Kadumé offers premium fragrances and related products through this Website.

While we make every effort to accurately display product descriptions, pricing, colours, packaging, and images, actual products may vary slightly due to manufacturing variations, lighting conditions, screen settings, or packaging updates.

Fragrance perception is subjective and may vary from person to person.

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4. Pricing

* All prices are displayed in Indian Rupees (INR).
* Prices are inclusive of applicable taxes unless otherwise stated.
* Shipping charges, if applicable, will be displayed during checkout.
* We reserve the right to modify prices, offers, and promotions without prior notice.

Any pricing error may result in cancellation of the affected order, with a full refund where payment has already been received.

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5. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order, including but not limited to situations involving:

* Product unavailability
* Pricing or typographical errors
* Suspected fraudulent activity
* Violation of these Terms
* Delivery restrictions

Order confirmation does not constitute final acceptance. Your order is accepted only when it has been dispatched.

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6. Payment

We accept payment through authorised payment methods made available during checkout.

Cash on Delivery (COD) may be offered for selected products and serviceable locations.

Kadumé does not store your complete payment card details, UPI PIN, or banking credentials.

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7. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delivery may be delayed due to:

* Weather conditions
* Public holidays
* Logistics disruptions
* Remote service areas
* Circumstances beyond our reasonable control

Risk in the products passes to you upon successful delivery.

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8. Returns, Replacements & Refunds

Returns and refunds are governed by our Refund & Returns Policy, available on this Website.

Please review that policy before placing an order.

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9. Product Usage

Kadumé fragrances are intended for external use only.

Customers should:

* Avoid contact with eyes.
* Keep away from fire or excessive heat.
* Store in a cool, dry place away from direct sunlight.
* Keep out of reach of children.

If irritation or an allergic reaction occurs, discontinue use immediately and seek medical advice where appropriate.

Customers are responsible for checking the ingredient list if they have known sensitivities.

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10. Intellectual Property

All content on this Website, including but not limited to:

* Kadumé name
* Logos
* Product names
* Artwork
* Photographs
* Videos
* Graphics
* Packaging designs
* Website design
* Text
* Software

is owned by or licensed to Kadume Fragrance (OPC) Private Limited and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

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11. User Conduct

You agree not to:

* Use the Website for unlawful purposes.
* Attempt unauthorised access to our systems.
* Interfere with Website functionality.
* Upload malicious software or harmful code.
* Copy or scrape Website content without permission.
* Misrepresent your identity.
* Engage in fraudulent transactions.

We reserve the right to suspend or terminate access for violations of these Terms.

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12. Reviews & User Content

Where customers submit reviews, comments, photographs, or other content, you grant Kadumé a non-exclusive, royalty-free licence to use, reproduce, publish, and display such content for marketing and business purposes.

We reserve the right to remove content that is unlawful, abusive, misleading, defamatory, or otherwise inappropriate.

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13. Limitation of Liability

To the maximum extent permitted by law, Kadume Fragrance (OPC) Private Limited shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

* Use of the Website
* Delay in delivery
* Temporary Website unavailability
* Third-party service interruptions
* Product misuse
* Allergic reactions resulting from known sensitivities

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

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14. Force Majeure

Kadumé shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, governmental actions, labour disputes, pandemics, transportation disruptions, cyber incidents, or failures of third-party service providers.

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15. Third-Party Links

Our Website may contain links to third-party websites or services.

Kadumé is not responsible for the content, availability, or privacy practices of those third-party websites.

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16. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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17. Changes to These Terms

We may update these Terms from time to time without prior notice.

The revised version will be effective upon publication on this Website. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

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18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, the courts having jurisdiction over Indore, Madhya Pradesh, shall have exclusive jurisdiction to resolve any disputes arising from or relating to these Terms or the use of this Website.

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19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us: