Privacy Policy

Effective Date: 07/23/2026
Last Updated: 07/23/2026

Welcome to Kadumé (“Kadumé”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.kadume.com, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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1. Company Information

Kadume Fragrance (OPC) Private Limited
Website: https://www.kadume.com
Email: support@kadume.com

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2. Information We Collect

We may collect the following categories of information:

Personal Information

* Full name
* Email address
* Mobile number
* Billing address
* Shipping address
* PIN code
* Company name (if applicable)

Order Information

* Products purchased
* Order history
* Transaction details
* Delivery preferences

Payment Information

Payments made on our website are processed securely through authorized payment service providers. Kadumé does not store your complete credit card, debit card, UPI PIN, or banking credentials on its servers.

Technical Information

When you browse our website, we may automatically collect:

* IP address
* Browser type
* Device information
* Operating system
* Pages visited
* Referral source
* Date and time of access
* Cookies and similar technologies

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3. How We Use Your Information

We use your information to:

* Process and fulfil orders
* Deliver products
* Verify transactions
* Provide customer support
* Send order confirmations and shipping updates
* Respond to enquiries
* Improve our website and services
* Prevent fraud and unauthorized transactions
* Comply with legal and regulatory obligations
* Send promotional communications where you have provided consent

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4. Marketing Communications

If you choose to subscribe, we may send you updates regarding:

* New fragrance launches
* Exclusive collections
* Promotions
* Offers
* Brand news

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

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5. Cookies

Our website uses cookies and similar technologies to:

* Remember your preferences
* Maintain your shopping cart
* Improve website performance
* Analyze visitor behaviour
* Enhance user experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

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6. Sharing of Information

We do not sell your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

* Payment gateway providers
* Shipping and logistics partners
* Technology and hosting providers
* Customer support platforms
* Accounting and inventory management systems
* Government or regulatory authorities where legally required

These service providers receive only the information necessary to perform their services.

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7. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

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8. Data Retention

We retain personal information only for as long as necessary to:

* Complete your transactions
* Provide customer support
* Comply with legal obligations
* Resolve disputes
* Enforce our agreements

Information may be retained for longer where required by applicable law.

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9. Your Rights

Subject to applicable law, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Withdraw consent where applicable
* Request information regarding how your data is processed

To exercise these rights, please contact us using the details below.

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10. Children’s Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to delete it.

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11. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including payment gateways, logistics providers, analytics tools, and social media platforms.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their respective privacy policies.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

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13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us: